5 Reasons why you should shop with confidence at emaginedigital.com
At Emagine Digital we care about the work that we do. Our goal is to meet and exceed your quality expectations. That includes any order large or small.
We are here for you day in and day out. Every call to us is answered by a live team member. Our staff is here to help you find the answer you need and fast.
Ask us about our PRICE MATCHING policy! Our prices are very competitive as it is but that doesn't keep us from matching a lower price elsewhere.
If you need something fast, we can turn your order around quickly, Whether that means 24 hour turnaround or even same day service. We can handle it.
We guarantee the every order we fulfill is backed by our no hassle 100% satisfaction policy. If there is something you are not happy with, we promise to make it right for you.
Emagine Digital, Inc. produces high quality printing with a passion for excellence. We consistently strive to deliver state-of-the-art print products and services to meet the specific needs and preferences of each client.
President and Founder - John Melcher
The company was founded in 1993 by John Melcher, its current President, and has grown steadily by always ranking print quality and business integrity above profit.
CEO - Marc Aguilera
As CEO of Emagine Digital, Marc is an award winning photographer and technology educator for the creative industry and has presented lectures and demos for Epson, hp, Canon and X-Rite. Focusing on color management, Marc is also an instructor in the photography departments at UCSD Extension and San Diego City Colleges. Certified as an Apple Pro and Trainer, his approach to digital imaging and printing is rooted in the understanding of ICC color managed workflows, from capture to press. Follow Marc on twitter @colorcritical.
Give us a call at your convenience to discuss your marketing needs and preferences and together we'll custom tailor a specific, cost effective solution to meet them.
Committment to Quality
- It's the responsibility of every employee at Emagine to report any quality issues that they see and to make sure it get's corrected.
- We check and double check every detail of the job requirements before we go into production.
- We make sure to communicate with our customers as soon as we see any issues arise before it's too late.
- We never proceed with a job until our customer signs off on the proof.
- Last but not least, we don't ship any product unless it meets or exceeds the customers requirements 100% from printing to finishing to shipping.
Dedicated Customer Service
- Every employee is responsible for providing the best customer service possible.
- We return all phone calls and emails promptly.
- We take all job issues seriously and with urgency.
- We treat all of our customers big or small in the most utmost professional manner.
- We offer some of the most competitive prices on the market. If you see a lower price elsewhere, do not hesitate to give us a call.
- Please ask us about quantity discounts or special arrangement pricing.
Fast Turnaround Time
- At Emagine our average turnaround time is 4-7 business days. However we also understand that there are times when you require a job much sooner. We are dedicated to the needs of our customers, so if you have an urgent need for a job please contact us as soon as possible so we can help you get your job in your hands on time.
- Every job is protected under our Satisfaction Guarantee. If we do not deliver exactly what you ordered, then we will rectify the situation immediately without any hassles, guaranteed!