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Terms and Conditions

Emagine Digital, Inc. produces high quality printing with a passion for excellence. We consistently strive to deliver state-of-the-art print products and services to meet the specific needs and preferences of each client.

Price Matching Policy

  • We will price match any product in our standard product inventory excluding specialty order items or materials.
  • Does not include digital services and or file preparation.
  • Only applies to orders that are standard turnaround time.
  • Excludes orders that are rush and priority turnaround times.
  • Excludes pricing from wholesalers and trade printers.
  • Price match is based on exact specifications, competitive quotes required.
  • Excludes products that are on special discount.
  • Price match excludes tax and shipping and handling charges.

Free Shipping Policy

  • Does not apply to Dibond and Backlit signs.
  • Only applies to web orders.
  • Excludes price matched, wholesale and special discounted orders.
  • Only applies to standard ground shipping.
  • Excludes International shipping.
  • Excludes freight, priority, 2nd day, and overnight shipping.
  • Excludes shipping to a residential address.
  • Excludes Saturday or after hours delivery.
  • Emagine Digital has the right to select the shipping method for orders qualifying for Free Shipping.
  • The client is responsible for any additional charges accrued for delivery issues.
  • Only applies to orders that are standard turnaround time.
  • Excludes orders that are rush and priority turnaround times.
  • All third party drop shipments that qualify for free shipping will incur a handling fee.

Wholesale Pricing Policy

  • Client must provide proof of resale.
  • Client must assume all responsibilities of communicating directly with end customers before, during and after order has been completed.
  • Client must assume all responsibilities of acquiring digital resources and samples if required.
  • Unless other terms are specified, all wholesale orders must be paid in full prior to shipping.
  • All approvals or change requests must be provided via email, no verbals will be accepted.

Satisfaction Guarantee Policy

  • Every job is protected under our Satisfaction Guarantee. If we do not deliver exactly what you ordered, then we will rectify the situation immediately without any hassles, guaranteed!